7444db Privacy Policy

1 Introduction and Applicability

7444db is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") applies to all users of the 7444db website, mobile application, and related services ("Platform").

This Policy informs you of how 7444db collects your personal information ("Data"), for what purposes it is used, with whom it is shared, and how it is kept secure. By using our Platform, you are considered to have given your consent to the terms of this Privacy Policy.

If you disagree with any part of this Policy, please refrain from using our Platform and contact our support team for any questions.

2 Types of Information Collected

7444db may collect the following types of information from you:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Username and password
• Gender and nationality

2.2 Contact Information

• Email address
• Mobile number
• Current address

2.3 Financial Information

• bKash, Nagad, Rocket account numbers (for transaction processing)
• Bank account details (for deposits and withdrawals)
• Transaction history and amounts

2.4 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Session duration and page visit logs

2.5 Gaming Activity Information

• Game play history and preferences
• Bet amounts and results
• Bonus usage details
• Account balance and reward records

3 Methods of Information Collection

7444db collects information in the following ways:

3.1 Directly Provided Information

When you register on our Platform, verify your account, make a deposit or withdrawal, or contact our support team, you directly provide us with information.

3.2 Automatically Collected Information

When you use our Platform, certain information is automatically collected through technical means. This includes information collected via cookies, web beacons, and log files.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect certain verification information from legitimate third-party service providers.

4 Purpose of Information Use

7444db uses your information for the following legitimate purposes:

• Account Management: Creating, maintaining, and verifying your account.
• Service Provision: Ensuring the uninterrupted delivery of gaming, betting, and payment services.
• Financial Transactions: Processing deposits, withdrawals, and bonuses.
• Security and Fraud Prevention: Preventing unauthorized access, fraud, and money laundering.
• Legal Compliance: Adhering to applicable laws, regulations, and directives from regulatory authorities.
• Customer Support: Providing prompt and effective resolution of your queries and complaints.
• Responsible Gaming: Identifying problematic gaming behavior and providing appropriate support.
• Platform Improvement: Analyzing user experience to improve service quality.
• Communication: Sending important policy updates, transaction notifications, and relevant information.

5 Information Sharing and Disclosure

7444db may share your information with third parties in the following limited circumstances:

5.1 Service Partners

Only the necessary information is shared with payment processors (including bKash, Nagad, Rocket), identity verification providers, and software providers. These partners are bound by strict confidentiality agreements and may only use the information received for the designated purpose.

5.2 Legal Obligations

We may disclose information if we are legally required to do so in order to comply with a valid court order, a request from a government authority, or the requirements of applicable law.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new ownership, but the terms of this Policy will continue to apply.

5.4 Consent-Based Sharing

Apart from the cases mentioned above, we do not share your information with any third party without your explicit consent.

6 Cookies and Tracking

The 7444db Platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the core functionality of the Platform. They are used to maintain login status, perform security verification, and manage sessions. Disabling these cookies will prevent the Platform from functioning properly.

6.2 Functionality Cookies

These cookies are used for your preferred language, display settings, and other personalized experience features.

6.3 Analytics Cookies

Anonymous statistics are collected by monitoring Platform usage in order to improve service quality. You can disable analytics cookies by changing your browser settings.

7 Data Retention Period

7444db retains your information in accordance with the following policy:

• Active Accounts: All information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, financial transaction information may be retained for a specified period to meet legal obligations.
• Dispute Resolution: Information related to any dispute or claim is retained until it is resolved.
• Inactive Accounts: Information for accounts that have been inactive for a long period may be deleted in accordance with specific rules.

Once the required retention period has ended, we delete or anonymize your information using secure methods.

8 Your Rights

You retain the following rights regarding your personal information:

8.1 Right to Access

You have the right to request information about what data we hold about you. This request can be sent to our support team.

8.2 Right to Rectification

If there are any errors or inaccuracies in your information, you may request that they be corrected. You can update some information yourself from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, due to legal obligations, it may not be possible to delete some information.

8.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

For any data processing carried out on the basis of consent, you may withdraw your consent at any time. However, this will not affect the lawfulness of processing carried out prior to withdrawal.

9 Security Measures

7444db implements industry-standard technical and administrative security measures to keep your personal information protected:

• SSL Encryption: All data transmission on our website and app is secured through SSL/TLS encryption.
• Access Control: Only authorized personnel can access the minimum necessary information.
• Firewall and Intrusion Detection: Advanced security tools are used to detect and prevent suspicious activity.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Staff Training: All our staff receive regular training on data protection.

While we strive to ensure the highest level of security, it is not possible to guarantee that any transmission of information over the internet is completely secure. You are therefore also requested to take responsibility for keeping your account information secure.

10 Minor Protection

7444db strictly follows age restrictions. Our platform is for those aged 21 or above only.

We do not intentionally collect information from any minors. Age is verified at the time of registration. If it comes to our attention that a minor has been registered by mistake, we immediately close that account and delete the associated information.

If you believe that a minor is using our platform, please inform us immediately.

11 Policy Changes

7444db may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification when you access the platform
• Updating the "Last Updated" date at the top of this page

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the new policy. Therefore, it is recommended that you visit this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us: